Policy

Policy

ALL NEW CLIENTS

ATTENTION NEW CLIENTS: A CONSULTATION FEE WILL BE ADDED TO YOUR SERVICES IF YOU HAVE NEVER VISITED OUR WELLNESS CENTER. Consultations are required our Consultation is complimentary for a limited time.​

If you will not arrive at your appointment on time, please give us a call as we understand things happen. Arriving 10 minutes or more late will result in your service time being reduced. If you are 11 minutes or more late, you will have to reschedule.

CURRENT CLIENTS

Appointments must be booked online.

For safety and comfort, no additional guests are allowed. Please come alone or your guest must wait outside the spa.

Your treatments are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 72 hours in advance. Appointments can be canceled or rescheduled 24/7 on the website. Any cancellations with less than 72 hours of notice are subject to a cancellation fee of 100% of the services booked. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service.

When you schedule your appointment with us, you are agreeing to our contract term policies.